Refund & Cancellation Policy
Last updated: 11 November 2026
Our products are digital, so this policy explains when you can cancel and when you can get your money back.
Cancel before delivery
If you want to cancel after paying but before we have delivered the code, tell us and we will refund the full amount.
Refund after delivery
Message us within 7 days of delivery if:
- the code you received does not match the project description, or
- you cannot get it running even after we have tried to help you, or
- the files are missing, corrupted or not what you ordered.
Please send your order details and a short description or screenshot of the problem. We will first try to fix it. If we cannot, we will refund you.
When a refund is not available
- You changed your mind after receiving and using the code as described.
- The problem is caused by your own environment, changes you made, or third-party services such as API keys, quotas or costs outside our control.
- The request is made after 7 days from delivery.
How refunds are paid
Approved refunds go back to your original payment method within 7 business days. Your bank or card issuer may take a few more days to show it.
Failed or double payments
If money was deducted but your order was not confirmed, or you were charged twice, contact us with the transaction ID and we will refund it.
How to ask
Use our Contact page. We reply within 24 hours on working days.