Code Store

Refund & Cancellation Policy

Last updated: 11 November 2026

Our products are digital, so this policy explains when you can cancel and when you can get your money back.

Cancel before delivery

If you want to cancel after paying but before we have delivered the code, tell us and we will refund the full amount.

Refund after delivery

Message us within 7 days of delivery if:

Please send your order details and a short description or screenshot of the problem. We will first try to fix it. If we cannot, we will refund you.

When a refund is not available

How refunds are paid

Approved refunds go back to your original payment method within 7 business days. Your bank or card issuer may take a few more days to show it.

Failed or double payments

If money was deducted but your order was not confirmed, or you were charged twice, contact us with the transaction ID and we will refund it.

How to ask

Use our Contact page. We reply within 24 hours on working days.